Dear Friends: Welcome to Setronics. Security is no longer a nice-to-have. It is a business necessity. At Setronics, we are passionate about helping clients implement powerful security measures that protect inventory, staff and financial assets. Security technologies change over time, but the need for highly responsive service is a constant. When security equipment is down, the threat of loss soars. That’s why we’ve engineered every facet of our business to ensure that client security solutions operate with minimal disruption for service and repair. Yes, every business says that great service is a priority. But for Setronics, service is an obsession. And it’s my personal promise to every client. Our Setronics Guarantee includes the following: Two-year unconditional repair/replace policy Free loaner equipment until repairs are complete Comprehensive live technical support hotline On-site repair technician within 48 hours Well-stocked traveling testing center and repair depot Generous regional warehousing capacity to ensure product and parts availability Complete satisfaction guaranteed As you consider your security needs, please keep Setronics in mind. We feel our mix of technical expertise and exceptional service is ideal for today’s businesses. Let us show you how we can help you meet your security goals. Kevin T. Picucci President