Dear Friends: Welcome to Setronics. Security is no longer a nice-to-have. It is a business necessity. At Setronics, our security professionals are passionate about helping clients implement powerful video surveillance-based measures that protect inventory, staff and financial assets. Security technologies change over time, but the need for proactive maintenance and responsive service from a qualified security integrator is a constant. When security equipment is down, the threat of loss soars. That’s why we’ve engineered every facet of our business to ensure that client solutions operate at optimum levels with minimal disruption. Yes, many security integrators say that great service is a priority. But at Setronics, we’ve built our business model on a commitment to keeping security systems operating efficiently with minimal downtime. And it’s my personal promise to every client. Our Setronics Guarantee includes the following: Unconditional security equipment repair/replace warranty Expert network administration support Loaner equipment availability Comprehensive live customer support hotline Exceptional on-site response time Fully stocked technician vehicles with traveling testing center Generous regional warehousing capacity to ensure security equipment and parts availability Optional multi-year repair/replace extended warranties Complete satisfaction guaranteed As you consider your security needs, please keep Setronics in mind. We feel our mix of technical expertise and exceptional customer service is ideal for today’s businesses. Let our security professionals show you how we can help you meet your asset protection goals. Kevin T. Picucci President